At Clarivue, we strive to provide high-quality sunglasses and ensure customer satisfaction. However, we understand that issues may arise with your order. Please review our return and refund policy below:

1. Eligibility for Returns & Refunds

• Orders can be returned only within 7 days from the date of delivery.

• Returns or refunds will not be accepted for reasons of change of mind or damage caused by the customer.

• If the package arrives damaged, you may be eligible for a return and refund. However, proof of damage (photos or videos) must be provided on the same day of delivery.

2. Return Process

• To initiate a return, please contact our customer service team on WhatsApp at 0339 0058937 with your order details and proof of damage (if applicable).

• Once approved, we will provide further instructions on how to return the product.

• The item must be returned in its original packaging with all accessories included.

3. Refund Process

• Refunds will only be issued once we have received and inspected the returned item.

• Refunds will be processed to the original payment method used for the purchase. Please allow 5-10 business days for the refund to reflect in your account.

• Shipping costs are non-refundable.

4. Contact Us
For any questions or concerns regarding our return and refund policy, please reach out to us.

Thank you for shopping with Clarivue. We appreciate your business!